Central Coast Business Systems — Privacy Policy

Effective Date: Feb 2nd, 2026

Central Coast Business Systems (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information, including text messaging consent records and opt-in data. This Privacy Policy explains what information we collect, how we use it, when and why we share it, your rights, and how we safeguard your data.

1. Information We Collect

We collect the following types of information when you interact with our website, services, or text messaging program:

Personal Information

  • Name, email address, phone number, physical address

  • Message content submitted through contact forms

  • Payment information when you make a purchase or request a quote

  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

  • IP address, browser type, device information

  • Website usage patterns and analytics

  • Cookies and similar tracking technologies

Customer Communication Records

  • Records of inquiries and service requests

  • Appointment details, service history, and feedback

2. How We Use Your Information

We use collected data to:

  • Provide, improve, and personalize our services

  • Respond to inquiries and fulfill service requests

  • Process transactions and payments

  • Communicate about appointments, support, and important updates

  • Coordinate customer support and service messaging

  • Enhance website functionality and user experience

  • Maintain records of communication preferences and consent

  • Ensure security and prevent fraud

3. SMS Messaging & Compliance

Your privacy and compliance with text message regulations is a priority.

Consent and Opt-In

By providing your phone number or submitting it through our website, you explicitly consent to receive service-related SMS messages such as appointment reminders, updates, or support messages. We maintain timestamped records of all consent actions and comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Message Content & Frequency

  • Messages are directly related to services you have requested

  • We do not send promotional SMS content without specific consent

  • Message frequency varies based on your interactions

Opt-Out & Support

  • Reply “STOP” at any time to cancel SMS messages

  • Reply “HELP” for assistance

  • Or contact us at info@centralcoastbusinesssystems.com

Carrier Terms

  • Standard message and data rates may apply

  • Carriers are not liable for delayed or undelivered messages

  • Supported by major U.S. carriers and most regional carriers

SMS Data Protection Statement

No mobile information, opt-in phone numbers, or consent records will ever be shared with third parties or affiliates for marketing or promotional purposes.
Information may only be shared with SMS service providers strictly for the purpose of delivering messages you have consented to receive.

4. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information with:

Service Providers

  • Vendors assisting with payment processing, appointment scheduling, or SMS delivery

  • All providers are contractually required to protect your data

Legal and Safety Requirements

  • When required by law or legal process

  • To protect our rights or safety

Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your data remains protected under this policy

Important: Text messaging opt-in data and consent records are excluded from all sharing except with SMS delivery providers.

5. Data Security

We implement reasonable safeguards including:

  • Encryption of sensitive data in transit and at rest

  • Secure access controls and authentication

  • Regular security updates and assessments

  • Employee training on data protection

  • Legal breach notification procedures if required

No system is 100% secure, but we use commercially acceptable methods to protect your data.

6. Cookies & Tracking Technologies

We use cookies to:

  • Analyze site traffic and behavior

  • Remember your preferences

  • Improve website functionality

  • Measure service effectiveness

You can control cookies in your browser settings. Disabling them may affect website functionality.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing emails via the unsubscribe link

  • Opt out of SMS messages by replying “STOP”

  • Request information on how your data is processed

  • Withdraw consent at any time for future communications

To exercise these rights, contact us below.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy:

Central Coast Business Systems
Phone: (805)-360-5875
Email: info@centralcoastbusinesssystems.com
Website: https://www.centralcoastbusinesssystems.com/